Privacy Policy

Your privacy and the security of your health information are our top priorities. Learn how we protect and manage your data.

Last Updated: December 31, 2025

Introduction

At Rita Kwan-Feinberg's chamber, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Our Commitment

We adhere to all applicable privacy laws and regulations, to ensure your health information is protected.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you register as a patient, we collect information such as your name, date of birth, contact details.

Health Information

We collect medical history, current health conditions, treatment plans, prescriptions, and other health-related information necessary for your care.

Technical Information

When you visit our website, we may collect information about your device, IP address, browser type, and usage patterns through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

Medical Treatment

To provide, coordinate, and manage your healthcare and related services.

Appointment Management

To schedule, remind, and manage your appointments with our healthcare providers.

Billing & Payment

To process payments and communicate with you.

Security & Improvement

To enhance the security of our services and improve your user experience.

Data Sharing and Disclosure

We do not sell your personal or health information. We may share your information in the following limited circumstances:

With Your Consent

We will share your information with third parties when we have your explicit consent to do so.

For Treatment Purposes

We may share your health information with other healthcare providers involved in your treatment.

For Payment Processing

We may share necessary information with your insurance company for billing purposes.

When Required by Law

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data is encrypted both in transit and at rest.

Access Controls

Strict access controls ensure only authorized personnel can view your information.

Regular Audits

We conduct regular security audits to maintain our high security standards.

Your Rights

You have certain rights regarding your personal information:

  • Right to Access

    You can request copies of your personal and health information.

  • Right to Correction

    You can request that we correct any information you believe is inaccurate.

  • Right to Deletion

    You can request that we delete your personal information under certain circumstances.

  • Right to Restrict Processing

    You can request that we restrict the processing of your personal information.

Note: Some rights may be limited in certain situations, particularly when it comes to health information that we are required to maintain for legal or medical reasons.

Cookies and Tracking

Our website does not use cookies and similar tracking technologies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Notification of Changes: We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

Rita Kwan-Feinberg chamber

44/7 West Panthopath (City Tower), Dhaka – 1205, Bangladesh

House # 77, Level # 2&3, Road # 2, Block # A, Bashundhara R/A, Dhaka-1229, Bangladesh.

18/D (First Floor), Rankin Street, Wari 1203 Dhaka, Dhaka Division, Bangladesh.

01317358735

kwanfero@sutterhealth.org